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Camalot™ Repair Service

Camalot™ Repair Service

$10.00 USD
$10.00 USD $10.00
Sale Out of Stock
#BD0998020000ALLS

Why retire your used cams? Give them new life with a new nylon sling or trigger through our Camalot™ Repair Service provided by our ReRoute team. Check the 'How it works' section below to get started.

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Camalot™ Repair Service

Camalot™ Repair Service

$10.00 USD
$10.00 USD $10.00
Sale Out of Stock
#BD0998020000ALLS

Why retire your used cams? Give them new life with a new nylon sling or trigger through our Camalot™ Repair Service provided by our ReRoute team. Check the 'How it works' section below to get started.

Size: Resling

This item does not qualify for free shipping

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How it works

  • Step 1: Choose the repair service (resling or retrigger wire) you are looking for; Add the desired quantity of cams that need to be repaired to your shopping bag.
  • Step 2: Proceed to checkout when you are ready. You will receive an order confirmation once your order is placed.
  • Step 3: Please wait for our service team to contact you with further instructions including a Return Authorization (RA). This may take up to 72 hours but can vary depending on the season. This contact will be separate from your order confirmation.

Please Note: Re-trigger and Re-sling services are repairs, and will have aesthetic differences from your original cam, including, but not limited to:

  • Updated webbing styles
  • Updated trigger wiring style
  • Different alignment of the bar tacking
  • Different color thread used in bar tacking

Your repaired cam will have matching color webbing, but it may have a slightly different look or texture from the original webbing. This is because webbing has a shelf life. Black Diamond does not stock webbing used on older cams, and as we run out of inventory, we will switch to current webbing styles. Please expect up to 1 week for a response containing your RA, and a 4-5 week turnaround time on your cam repair request. For international orders, please add an additional 2 weeks.

Please Note: We now resling X4 and Z4 cams.


Please Note: Ultralight (UL) Cam Lifespan: Ultralight Camalots utilize a Dyneema core with an approximate service life of 10 years from the date of manufacture. Units that have reached or exceeded this timeframe may be considered unsuitable for repair and could be returned without service.

Features

  • Warranty service for re-slinging or re-triggering Camalots
  • Re-slinging X4s and Z4s cams now available!
  • NOTICE If our service technicians deem any cam unsafe to use, it will not be re-slung. You will be refunded for any service purchased for that cam only. By choosing to re-sling or re-trigger a cam, Black Diamond is not certifying its worthiness for use. We cannot otherwise inspect or test the cams. Since only you know the usage history of your cams, you remain responsible for inspecting them and retiring them at the appropriate time based on their history. It is your responsibility to inspect your gear often and retire it when you are uncertain of its condition or ability to properly perform. Retire your cams if the cams have been damaged in a fall, if the cam teeth are worn away, if the tailpiece or crossbar is cracked, if the stem cable is frayed, kinked or damaged in any way, or if the springs are weak or damaged. Don’t forget to read and understand the instructions that come with your climbing gear.

SPECS

  • Size Range: One Size

SPECS
  • Size Range: One Size

Overall rating: 4.676768 / 5 from 198 reviews.

AI Generated Review Summary

The Camalot™ Repair Service offers quick and efficient re-sling and retrigger wire repair options. Customers appreciate the fast turnaround time and the expertise of the Black Diamond staff. However, some have noted aesthetic differences in the repaired cams due to updated webbing styles and trigger wiring. Communication regarding the repair process has received mixed reviews.

Summary topics

  • New Sling Appearance: 14%
  • Re-Sling Service Speed: 5%
  • Staff Helpfulness: 4%
  • Overall Service Satisfaction: 34%
  • Turnaround Time: 12%

Review topics: ["quality","shipping","looks","price","feel","craftsmanship","instructions","service","stitching","fit","customer service","works","confidence","cams","turnaround","slings","process","communication","turn","repair","team","sling","gear","action","tags","diamond","cost","labels","camalots","received"].

Review highlights

  • "New slings look great, the work was completed quickly, and communication was excellent" — Edward M.
  • "The service is great and the cams look awesome." — Scott H.
  • "I was pleasantly surprised with the super fast turnaround and the cams look great!" — Alyssa W.

Reviews

Reslinging Camalot

"I sent in a Camalot to get a new sling. Service was prompt and the new sling looks great. Looking forward to trying it out as I get back into leading trad routes."

— John R. (5/5)

Quality work and timely process

"Sent in around 15 BD cams of various sizes for re-slings. Work was done faster than expected, shipping was expedient, and I appreciate the fact that the new slings have a date on them. Will really help for when it’s time to do it again. Access Fund discount was accepted for this order, and that made me happy!"

— Jeffrey N. (4/5)

Efficient, Straightforward, and same quality as new

"Reslinged 4 cams - slings came back exactly like the original with same color coding and dated resling tag. I bought these cams second hand barely used for half the price and reslinged them to ensure they are like new. I love that BD helps you extend the life span of your gear to save on cost and commit to sustainability. The process was straightforward and totally worth it!"

— Joel D. (5/5)

C3s Resping.

"Super fast turnaround times in time for my Yosemite trip! Quality work as always"

— Charles T. (5/5)

Could not have gone smoother

"Sent in multiple Black Diamond Camalots to be re-slung and honestly couldn’t be happier with the experience. The turnaround was smooth, communication was solid, and the cams came back looking great with really clean workmanship. It’s awesome being able to extend the life of trusted gear instead of replacing it outright. Huge appreciation to the Black Diamond repair team for supporting climbers this way and standing behind their equipment."

— Phillip A. (5/5)

Went great

"The process was very smooth. The instructions were clear and I was informed by email as the progress progressed. It also took much less time than what I was quoted which was a nice surprise. I'll be sending in the rest of my gear in a few years once they are ready"

— Adam P. (5/5)

Quick and easy

"The whole process was straight forward and smooth. I sent in 11 different style cams (C4, C3, UL, Z4) that needed to be re-slung and several also needed trigger repairs. All the new slings and trigger wires look great and are ready for action! The whole process took about 2 1/2 weeks from when I sent them out. I plan on sending in a bunch more soon! The only thing that I should have paid attention to (which is clearly stated in the product description) is that ultra-light cams older than 10 years cannot be re-slung."

— Jake P. (5/5)

Easy and fast resling service

"Very reasonable rates and turnaround times. Great quality reslings."

— Caleb W. (5/5)

Keeping gear in play!

"I really appreciate the BD team for offering cam repair!! In a world of disposability, it's so nice to be able to fix a thing or two. Thanks BD!"

— Elena C. (5/5)

Cam Resling

"Excellent quality repair and quicker turnaround than stated on website. The only thing is they said that one of my slings was too old to replace at 10 years, but that was the reason I was getting it reslung, so I was a little confused."

— Emma T. (4/5)

Q&A